“I have financed in the past and I was worried that because of Covid that I wouldn’t be able to keep my house due to the income loss. Mark was very encouraging and also very honest. He made sure he was upfront with me about all my pros and cons and what I would possibly have to face if I wasn’t able to be approved. He made sure he worked day and night and communicated with me daily to ensure that I would be able to remortgage my home without any difficulties. Thanks again for all your help”